One liner
Acquire and retain clients to generate revenues.
Jobs to be Done:
- Generate qualified leads for businesses that need trucks to move their goods so that you can approach them without wasting time
- Approach qualified leads and generate initial interest using the most appropriate channels to set up a meeting
- Extract the client problem efficiently to position traxl as a solution provider
- Understand traxl product offering well to communicate the benefits clearly
- Answer any trucking-related questions to be able to support clients with any inquiries
- Extract all the necessary information from the client to generate an accurate quotation
- Negotiate with the client to be able to close deals
- Summarize the deal clearly and communicate it to the operations team to ensure a smooth handover of the deal
- keep a close relationship with clients to build a long-lasting partnership
- upsell our products to current clients to increase revenues
- support your clients while using traxl services to retain them and keep them satisfied
- record all activities in CRM to organize activities and keep track of your performance
Job Requirements
- Experience in enterprise and B2B lead generation and qualification
- Experience in selling and negotiating trucking or logistics services
- Experience in enterprise customer support; understanding their needs and concerns, and provide timely and satisfactory resolutions to their issues in a professional and empathetic manner.
- Integrity: Demonstrating ethical behavior and holding oneself accountable to high standards of honesty and professionalism.
- Customer Focus: Understanding and prioritizing the needs and preferences of customers to provide them with the best possible experience.
- Ownership: Taking responsibility for one's work, being accountable for results, and taking initiative to drive projects forward.
- Bias to Action: A mindset of taking proactive steps to achieve objectives and drive progress, rather than waiting for direction or permission from others.
- Active Listening: The ability to fully concentrate, understand, and respond to the information and emotions expressed by the speaker, in order to build rapport, understanding, and trust.
- Value-added Negotiation: A strategic approach to negotiation that focuses on creating mutual value and finding win-win solutions that benefit all parties involved.